METHODOLOGY

HOW WERE BUYERS ASSESSED?
The 2024 edition of the scorecard aims to measure the progress and performance of 300+ major retailers, manufacturers, food service, and hospitality companies on key actions they are taking to source and support sustainable palm oil.
The WWF Palm Oil Buyers Scorecard focuses on key actions that directly support the Roundtable on Sustainable Palm Oil (RSPO) and uptake of certified sustainable palm oil (CSPO), and which help make the global palm oil industry more sustainable. The scorecard is divided into two major sections:
1. Actions that companies are taking to ensure sustainability within their own supply chain;
2. Actions that companies are taking to promote sustainable palm oil beyond their own supply chain and therefore contribute to a more sustainable palm oil sector.
WHAT DATA DID WE COLECT?
It is important to note that the questions are not exhaustive of the actions that companies can take to support sustainable palm oil, but represent some key areas identified by WWF, including embracing the RSPO standard (P&C 2018) and efforts to address deforestation, conversion and human rights issues in the palm oil sector.
For more detailed guidance, WWF encourages companies to refer to the Accountability Framework as a comprehensive set of common norms and guidance for establishing, implementing, and demonstrating progress on ethical supply chain commitments in agriculture and forestry.
SCORING CRITERIA
OWN SUPPLY CHAIN
COMMITMENTS 4 POINTS
1.5 POINTS
DOES YOUR COMPANY HAVE A COMMITMENT TO PURCHASING PALM OIL THAT IS FREE FROM DEFORESTATION AND CONVERSION?
Whether a company has a commitment to purchasing palm oil that is free from deforestation and conversion
- 0.5 points if the commitment is deforestation-free but does not meet the Accountability Framework definition for conversion*-free
- 1 point if the company has a no deforestation and no conversion commitment that meets the Accountability Framework definitions
- [1 point total for commitment]
- 0.5 points if the commitment covers the entire company/corporate group (including all volumes and palm oil types)
[0.5 points total for scope]
WHY ARE WE ASKING THIS?
Palm oil production continues to contribute to deforestation and conversion including in some of the most vitally important and biodiverse ecosystems on the planet.
In line with the Accountability Framework, WWF views certification programs and the Accountability Framework as complementary tools to define and implement ethical supply chains. Companies may purchase RSPO CSPO to fulfill key elements of the Accountability Framework. However, although all RSPO supply chain models make positive contributions to supporting sustainable palm oil production, the purchase of Mass Balance and Book & Claim credits on its own does not demonstrate that all materials in a company’s supply chain are deforestation- and conversion-free due to the presence of uncertified materials. Many companies that use certification also source non-certified materials. This may happen because certification is not available or widely used for a particular commodity or origin, or because some suppliers are early in their sustainability journey.
WWF therefore believes that companies should make a clear public commitment to halting conversion of all natural ecosystems, beyond deforestation only, alongside an ambitious timebound commitment to source 100% RSPO CSPO. This should cover both legal and illegal conversion, and include an explicit cutoff date after which conversion renders production areas non-compliant with the company’s commitment.
WHAT ARE WE LOOKING FOR?
We are asking companies to commit to sourcing only palm oil that was produced without deforestation or conversion. In order to achieve full points, this commitment must meet the following criteria:
- Be publicly available, such as on a company’s website
- Specify that the commitment covers no conversion or severe degradation of all natural ecosystems
- Apply across the entire company/corporate group
- Apply to all palm oil types sourced, including crude & refined palm oil (CPO), palm kernel oil (PKO), palm oil derivatives (POD), and palm kernel expeller (PKE)
Please note that we are looking for commitments to zero gross conversion and we will not award points for zero net conversion policies.
For more detailed guidance on putting in place a robust no deforestation and no conversion policy, please see Core Principle 1 of the Accountability Framework.
1.5 POINTS
DOES YOUR COMPANY HAVE A COMMITMENT TO PURCHASING PALM OIL THAT RESPECTS HUMAN RIGHTS?
Whether a company has a commitment to purchasing palm oil that is free from human rights violations
- 0.5 points if human rights commitment does not cover the rights of all relevant stakeholder* groups or only partially meets the Accountability Framework’s definitions and requirements
*stakeholder groups includes workers, indigenous people, local communities, and others who may be impacted by company activities - 1 point if human rights commitment covers the rights of all relevant stakeholder groups* and meets all of the Accountability Framework’s definitions and requirements
- [1 point for commitment]
- 0.5 points if the commitment covers the entire company/corporate group (including all volumes and palm oil types)
[0.5 points total for scope]
WHY ARE WE ASKING THIS?
Palm oil should be produced in a manner which treats workers fairly, respects the rights of local communities and indigenous people, and incentivises and empowers producers, including smallholder farmers, with the means to adopt more responsible production practices.
In line with the Accountability Framework, WWF views certification programs and the Accountability Framework as complementary tools to define and implement ethical supply chains. Companies may purchase RSPO CSPO to fulfill key elements of the Accountability Framework. However, although all RSPO supply chain models make positive contributions to supporting sustainable palm oil production, the purchase of Mass Balance and Book & Claim credits on its own does not demonstrate that all materials in a company’s supply chain are free from human rights issues due to the presence of uncertified materials. Many companies that use certification also source non-certified materials. This may happen because certification is not available or widely used for a particular commodity or origin, or because some suppliers are early in their sustainability journey.
WWF therefore believes that companies should make a clear public commitment to respect human rights of those who work in or are affected by commodity production supply chains, alongside an ambitious timebound commitment to source 100% RSPO CSPO.
WHAT ARE WE LOOKING FOR?
We are asking companies to commit to only purchasing palm oil that was produced ethically and respects human rights. In order to achieve full points, this commitment must meet the following criteria:
- Be publicly available, such as on a company’s website
- Clearly outline the company’s commitment to uphold internationally recognised human rights, such as those outlined in the International Labour Organization (ILO) Conventions, UN Guiding Principles on Business and Human Rights and the UN Declaration on the Rights of Indigenous Peoples
- Apply to all people, regardless of gender and without discrimination
- Cover the following stakeholder groups: workers, indigenous people, local communities, and others who may be impacted by company activities
- Apply across the entire company/corporate group and all palm oil types sourced
For more detailed guidance on putting in place a robust human rights policy, please see Core Principle 2 of the Accountability Framework.
PURCHASING SUSTAINABLE PALM OIL 11 POINTS
10 POINTS
HOW MUCH OF YOUR PALM OIL PURCHASING IS COVERED BY RSPO CERTIFICATION?
Score is assigned based on uptake percentage of each RSPO CSPO supply chain model for each palm oil type used
Steps for companies:
For companies with HQs Australia, Europe or North America:
Calculate uptake scores based on uptake percentage of RSPO model (SG/IP/IS/MB/BC) for each palm oil type (CPO, PKO, POD)
- CPO / PKO Uptake Scores:
3 points x SG/IP/IS percentage of CPO/PKO volumes +
1.5 points x MB percentage of CPO/PKO volumes - POD Uptake Score:
3 points x SG/IP/IS percentage of POD volumes +
1.75 points x MB percentage of POD volumes + 1.25 points x B&C percentage of POD
For companies with HQs in in emerging markets:
Calculate uptake score based on uptake percentage of any RSPO model CPO/PKO/POD uptake scores:
- 3 points x percentage of CPO/PKO/POD volumes RSPO certified (any model)
Calculate volume scores by adjusting uptake scores with volume percentage used for each palm oil type
- CPO Volume Score = CPO Uptake Score x percentage of CPO usage (i.e. CPO Volume/Total Volume)
- PKO Volume Score = PKO Uptake Score x percentage of PKO usage (i.e. PKO Volume/Total Volume)
- POD Volume Score = POD Uptake Score x percentage of POD usage (i.e. POD Volume/Total Volume)
Add all volume-adjusted scores and multiply by three (bringing total possible score to nine)
- Overall score = (CPO volume score + PKO volume score + POD volume score) x 3
WHY HAVE WE SCORED UPTAKE OF SUSTAINABLE PALM OIL THIS WAY?
Shifting supply chains to physical supplies of CSPO is important because it brings greater transparency and reduces the environmental and social risks associated with sourcing palm oil. It also requires companies to work with their suppliers and build relationships that may extend beyond a company’s own supply chain. Segregated and Identity Preserved CSPO also allows brands to show that the palm oil they use in their products is from sustainable sources.
For CPO and PKO, WWF expects companies to be able to achieve physical supply chains, and preferably source RSPO Segregated (SG) and Identity Preserved (IP) models, and thus do not award points for Book & Claim (B&C) unless it is in support of independent smallholders (IS-credits) as the purchase of these credits helps to support smallholders who may be unable or may struggle to connect to physical supply chains. Mass Balance (MB) still contains conventional palm oil that comes from unknown sources, thus MB sourcing earns fewer points compared to SG & IP.
WWF also acknowledges that some types of palm oil (such as complex derivatives or volumes produced by independent smallholders) are more difficult to source from physical supplies of CSPO. This is one reason why there remains a need to have a B&C system. The latter is also valuable to ‘kick start’ transformation by making it easy and affordable for brands to support growers that are
WHY HAVE WE SCORED UPTAKE OF SUSTAINABLE PALM OIL THIS WAY FOR COMPANIES IN EMERGING MARKETS?
WWF recognises that many companies with headquarters in Asia and Africa are at the start of the sustainability journey and operating in emergent sustainability markets, and that it can take time to shift physical supply chains to sustainable sources. We therefore award companies points for covering their palm oil sourcing with any RSPO supply chain model, including Book & Claim. This is the only question area for which a modification to the scoring system is made for these companies.
NOTE: Scoring for companies with HQs in Asia or Africa is weighted at 3 points regardless of RSPO model or palm oil type. As we do not differentiate points awarded for each palm oil type and RSPO model, there is no need to further adjust scores as is the case with companies headquartered in Australia, Europe or North America.
1 POINT
DO THE ABOVE QUANTITIES COVER ALL PALM OIL TYPES PURCHASED ACROSS THE COMPANY’S ENTIRE CORPORATE GROUP, IF APPLICABLE?
- 1 point if the quantities reported covers all palm oil types purchased across the entire corporate group, including in all countries where the group operates OR quantities cover all palm oil types purchased across the entire company, if company is not part of a corporate group
- 0.5 points if the reported quantities relate to all the countries in which the company operates but do not relate to all countries in which the group operates (note: this option only applies if the company is part of a group)*
- 0 points if the quantities do not cover all palm oil types AND/OR quantities do not cover the entire corporate group, if company is part of a corporate group
WHY ARE WE ASKING THIS AND WHAT ARE WE LOOKING FOR?
It is essential that companies implement their commitments to 100% RSPO CSPO for all geographies in which they operate, and the same is true for the group level (if applicable).
Note: A corporate group is defined in the Accountability Framework as “the totality of legal entities to which the company is affiliated in a relationship in which either party controls the actions or performance of the other,” and includes subsidiaries, affiliates, joint ventures and majority holdings.
*Exceptions can be made for companies that are part of RSPO group memberships that already report its CSPO uptake volume as a group via ACOP.
SUPPLIERS REQUIREMENTS 3 POINTS
1 POINT
DOES YOUR COMPANY EXPECT ITS SUPPLIERS TO PURCHASE ONLY PALM OIL THAT IS FREE FROM DEFORESTATION AND CONVERSION, AND RESPECTS HUMAN RIGHTS?
Whether a company’s suppliers are expected to have a commitment to purchasing palm oil that is free from deforestation and conversion
- 0.5 point if your company expects its suppliers to have a no deforestation and no conversion commitment that meets the Accountability Framework definitions
- 0.25 points if your company expects its suppliers to have a deforestation-free commitment, but does not specify that the commitment should meet the Accountability Framework definition for conversion*-free
- 0.5 points if your company expects its suppliers to have a human rights commitment that covers the rights of all relevant stakeholder groups* and meets all of the Accountability Framework’s definitions and requirements
- 0.25 points if human rights commitment does not cover the rights of all relevant stakeholders groups or only partially meets the Accountability Framework’s definitions and requirements
WHY ARE WE ASKING THIS?
If companies are serious about ensuring supply chains are sustainable, then they need to require their suppliers to also be committed. This is particularly pertinent when supply chains are not 100% RSPO CSPO SG/IP for all types of palm oil purchased. This is also a measure that can be taken to extend influence and support for sustainable palm oil beyond a company’s own supply chain.
WHAT ARE WE LOOKING FOR?
In this question, we are looking for companies to set expectations for their suppliers to only source palm oil that is free from deforestation and conversion, and respects human rights. This commitment should extend across the suppliers’ entire operations (beyond what is sourced directly to the company).
In line with our asks for company/corporate level commitments, the expectation for suppliers to have their own commitments should also meet the following criteria:
- Deforestation/Conversion Free Commitment
- Be publicly available, such as on a company’s website
- Specify that the commitment covers the conversion or severe degradation of all natural ecosystems
- Apply across the entire company/corporate group
- Apply to all palm oil types sourced, including crude & refined palm oil (CPO), palm kerneBusiness and Human Rights and the UN Declaration on the Rights of Indigenous Peoples
- Apply to all people, regardless of gender and without discrimination
- Cover the following stakeholder groups: workers, indigenous people, local communities, and others who may be impacted by company activities
- Apply across the entire company/corporate group and all palm oil types sourced
*Conversion is a change of a natural ecosystem to another land use or profound change in a natural ecosystem’s species composition, structure, or function. Deforestation is one form of conversion (the conversion of natural forests).
1 POINT
DOES YOUR COMPANY HAVE A MONITORING SYSTEM TO MEASURE TRACEABILITY OF PALM OIL PURCHASED TO THE MILL OR PLANTATION?
Whether a company’s suppliers are required to purchase only palm oil that is traceable
- 0.5 point if the company has a monitoring system for Traceability to Mill (TTM) and achieves more than 50 % TTM.
- 0 points if % TTM is 0 %
- 0.25 points if % TTM is less than 50 %
- 0.5 point if the company has a monitoring system for Traceability to Plantation (TTP) and achieves more than 50 % TTP.
- 0 points if % TTP is 0 %
- 0.25 points if % TTP is less than 50 %
WHY ARE WE ASKING THIS?
It is important for companies to put robust systems in place to monitor and respond to non-compliance with their sourcing policies, including their commitments to source palm oil that is free from deforestation and conversion and respects human rights. Robust monitoring systems can help companies identify, mitigate, and address non-compliances with their sourcing policies.
WHAT ARE WE LOOKING FOR?
WWF recognises that monitoring for deforestation and human rights violations is complex and selecting the best systems is often company specific, depending on factors such as the range of commodities sourced by the company, the specific geography, and the company’s position in the supply chain. We also recognise that the development of robust monitoring systems is fairly recent and there is potential for rapid improvements in the coming months and years. For these reasons, and in alignment with AFi guidance, we ask companies to select or develop a monitoring system that best addresses their individual needs and risks profiles. For the purpose of this scorecard, we award full points to any company that can demonstrate they are actively monitoring for compliance with their commitments to source palm oil that is free from deforestation and conversion, and respects human rights.
For more information on how to select the best monitoring platform for your company, please see the guidance from the Accountability Framework.
Monitoring: An ongoing function that uses the systematic collection of data on specific metrics to assess and document the extent to which actions, progress, performance, and compliance are being carried out or achieved.
1 POINT
DOES YOUR COMPANY MONITOR ITS SUPPLIERS FOR COMPLIANCE WITH ITS POLICIES AND COMMITMENTS?
Whether a company monitors suppliers for compliance with its policies and commitments
- 0.5 point if your company has monitoring and response systems in place to monitor supplier compliance with deforestation- and/or conversion-free commitments
- 0.5 points if your company has monitoring and response systems in place to monitor supplier compliance with human rights commitments
WHY ARE WE ASKING THIS?
It is important for companies to put robust systems in place to monitor and respond to non-compliance with their sourcing policies, including their commitments to source palm oil that is free from deforestation and conversion and respects human rights. Robust monitoring systems can help companies identify, mitigate, and address non-compliances with their sourcing policies.
WHAT ARE WE LOOKING FOR?
WWF recognises that monitoring for deforestation and human rights violations is complex and selecting the best systems is often company specific, depending on factors such as the range of commodities sourced by the company, the specific geography, and the company’s position in the supply chain. We also recognise that the development of robust monitoring systems is fairly recent and there is potential for rapid improvements in the coming months and years. For these reasons, and in alignment with AFi guidance, we ask companies to select or develop a monitoring system that best addresses their individual needs and risks profiles. For the purpose of this scorecard, we award full points to any company that can demonstrate they are actively monitoring for compliance with their commitments to source palm oil that is free from deforestation and conversion, and respects human rights.
For more information on how to select the best monitoring platform for your company, please see the guidance from the Accountability Framework.
Monitoring: An ongoing function that uses the systematic collection of data on specific metrics to assess and document the extent to which actions, progress, performance, and compliance are being carried out or achieved.
BEYOND OWN SUPPLY CHAIN
SUSTAINABLE PALM OIL PLATFORMS 2 POINTS
2 POINT
IS YOUR COMPANY A MEMBER OF ONE OR MORE ACTION-ORIENTED SUSTAINABLE PALM OIL PLATFORMS (BEYOND RSPO MEMBERSHIP)?
Membership of action-oriented sustainable palm oil platforms
- 0.5 point for being an RSPO member
- 1 point if the company is an RSPO member and scores 10/10 on the SR scorecard (Shared Responsibility) Requirement set by RSPO.
(0.1 point to be deducted for every low score on SR) - 0.5 point for being a member of the POCG or other* action-oriented sustainable palm oil platforms, such as ISCC, POTC, ASD, RPOG, Polish Coalition for Sustainable Palm Oil.
*We are in the process of compiling a list of sustainable palm oil platforms that would qualify for full points on this indicator.
WHY ARE WE ASKING THIS?
Commitments made by companies are typically aimed at mitigation of deforestation risk, rather than at the critical need for reducing deforestation. It is imperative that commitments are pro-environment, addressing past, current and potential future deforestation and conversion caused byperverse market signals. Commitments must also be pro-sustainable, removing barriers to broader market transformation, including the barriers that exist in production landscapes. It is for this reason that WWF has included questions in the Scorecard that reach beyond a company’s “own supply chain” and introduce a greater element of “shared responsibility” to this end.
Similarly, the Accountability Framework expects that “companies contribute to sector, landscape, and jurisdictional initiatives to foster collaboration towards addressing key social and environmental challenges” under Core Principle 10.
WHAT ARE WE LOOKING FOR?
WWF expects companies that are serious about sustainable palm oil to join the RSPO and participate in other action-oriented sustainable palm oil platforms. These “platforms” need to go beyond just membership and commitments on paper and must require demonstrable action and implementation by participating companies beyond their own supply chains.
Acceptable groups include but are not limited to RSPO committees and working groups, the Palm Oil Innovation Group (POIG), the Palm Oil Transparency Coalition (POTC), the Palm Oil Collaboration Group (POCG), the High Carbon Stock Approach (HCSA), Action for Sustainable Derivatives (ASD), the Retailers Palm Oil Group (RPOG) and the Consumer Goods Forum Palm Oil Working Group and Forest Positive Coalition. Regional alliances and coalitions are also acceptable as long as they meet the above criteria.
ON-THE-GROUND INVESTMENTS 4 POINTS
4 POINTS
DOES YOUR COMPANY INVEST IN ONE OR MORE ON-THE-GROUND PROJECTS IN PALM OIL PRODUCING LANDSCAPES?
Companies should move their commitments beyond mitigation of deforestation and sustainability risk, to an approach that addresses past, current and potential future deforestation and conversion caused by perverse market signals, as well as promotes sustainable production.
2 points for any one of following projects:
- Supporting smallholder producers
- Biodiversity conservation (forest protection and/or restoration, regen agri practices etc.)
- Supporting Landscape or jurisdictional approaches
- Protection of rare threatened and endangered (RTE) wildlife species
An additional 1.5 points are awarded if:
- Nature of the supporting smallholder producers project matches the types of support to smallholder producers listed in Table 1 of AFI Operational Guidance on Smallholder Inclusion in Ethical Supply Chains (1.5 points), or
- Nature of on-the-ground projects demonstrate engagement and an impact on local communities, Indigenous people, or women. Including but not limited to intentional sourcing commitments toward these groups, gender-sensitive grievance mechanisms, and alignment with UN Women’s Empowerment Principle 5 and 6 (1.5 points), or
- Nature of biodiversity conservation projects involving restoration adheres to the parameters for effective environmental restoration and conservation per AFI Operational Guidance on Environmental Restoration Compensation (1.5 points), or
- Nature of supporting landscapes and jurisdictional approaches incorporate actions specified in the AFI Operations Guidance on Achieving Commitments Through Collaboration (1.5 points), and
- Any of the aforementioned on-the-ground projects has been implemented for a continuous timeframe, is long-term, (i.e. not a one-off investment), or project has achieved objectives and delivered its intended impacts since 2021 (0.5 points).
WHAT ARE WE LOOKING FOR?
Whilst the previous question looks for membership to action-oriented sustainability platforms working beyond individual supply chains, this question seeks to understand and support company investment in palm oil producing landscapes.
Points are awarded if a company is investing in one or more of the given actions, drawing on areas set out in the Accountability Framework and WWF’s Forest Solutions Platform:
Supporting smallholder producers
Smallholders play a critical role in the production of palm oil, producing some 40% of global production, and inclusion of these producers in ethical supply chains is essential to help support livelihoods in rural communities, increase agricultural productivity, avoid displacement of social and environmental impacts, and secure stable commodity supplies. However, inclusivity of smallholders in sustainable supply chains continues to be challenging, thus WWF recognises efforts by companies to this end. WWF recognises this separately in the Scorecard via Independent RSPO CSPO Smallholder credits, and under this question is looking for additional on-the-ground actions to support smallholder’s inclusivity that is linked to sustainability.
Biodiversity conservation and restoration
One of the key principles of sustainable palm oil production is restoration. In particular, landscapes and degraded ecosystems – including forests, peatlands, and existing plantations – are restored, and fragmented habitats and populations are reconnected by wildlife corridors, helping to enhance biodiversity conservation.
WWF defines forest restoration as the process of improving the health, productivity, and array of life of a forest. Much of the work of restoration focuses on bringing back natural processes that contribute to the forest’s productivity, like how water interacts with soil, streams, and plants. This requires starting with a diagnostic exercise to figure out what has gone awry, as the appropriate approach to forest restoration depends on what is causing a particular forest to falter. The damage is not always immediately apparent—a forest may look very healthy and green but be suffering ecologically.
The problem may be invasive species, infrastructure development, agriculture, mining, fire, or some other stressor.
Core elements of forest restoration include:
- Planting trees
- Improving soils
- Protecting wildlife corridors
- Managing land sustainably
Landscape and Jurisdictional Approaches
Landscape and jurisdictional approaches are providing greater scope than ever before for companies to remove barriers to sustainable production, support better environmental and social outcomes in landscapes producing palm oil, and to scale up compliance with the RSPO standard. A landscape/jurisdictional approach targets an ecological area (such as river catchments or ecoregion priority areas), culture (such as indigenous territories or cultural terroirs) and/or administrative units or jurisdictions (such as provinces, districts or states).
Jurisdictional approaches seek to align interests and coordinate actions among many different stakeholders, including governments, businesses, local communities, and NGOs in order to identify and work toward shared conservation, supply chain sustainability and green development goals. Similarly, landscape approaches utilise long-term collaboration among multiple stakeholders to combine conservation, development and human-well being goals and achieve sustainability at the landscape level.
Protection of rare threatened and endangered (RTE) wildlife species
The protection of rare, threatened, and endangered (RTE) wildlife species entails a range of conservation efforts aimed at safeguarding animal species that are at risk of extinction. These efforts are essential to maintain biodiversity and the health of ecosystems.
Examples of projects include discrete efforts supporting anti-poaching patrols, in situ wildlife conservation, community engagement to resolve human-wildlife conflict, setting up a wildlife corridor, training workers on ecological best management practices (BMPs), or support for no-use of hazardous pesticides.

We asked all the companies to complete a simple questionnaire. As in previous scorecards, we used information that companies provided directly to us, on their websites or in their annual reports to RSPO. We have verified this information where possible, but have relied on the companies to be transparent, truthful and accurate in their reporting. WWF urges users of the Scorecard to check the data and share any errors found with both WWF and the relevant company.
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